Espace Pros: the Tourism and Disability Label
Lion 5Tourism and Disability
Espace Pros: the Tourism and Disability LabelTourism & DisabilityA commitment to an inclusive welcome
Introduced in 2001, the Tourisme & Handicap label is a mark of quality in hospitality. It identifies the accessibility of holiday, leisure and cultural facilities, accommodation, restaurants and tourist information centres (tourist offices) for people with the main disabilities (hearing, mental, motor and visual).
The Vignoble de Nantes tourist office has been awarded the Tourisme & Handicap mark for its reception desk for all 4 types of disability: hearing, mental, motor and visual. A number of service providers in the Vignoble de Nantes area have been awarded the Tourisme & Handicap label for their establishments.
The Tourist OfficeWinner of the 2023 accessible tourism trophy
On 7 June 2023 in Paris, we were honoured to receive the Trophée du Tourisme Accessible 2023 in the ” Tourist Offices – Tourist Information ” category, awarded by the Tourisme et Handicaps association and presented by ADN Tourisme.
The Trophées du Tourisme Accessible are organised by the Tourisme & Handicaps association, under the aegis of the Direction Générale des Entreprises (DGE), with the support of the Agence nationale pour les Chèques-Vacances (ANCV). They recognise the commitment and determination of sites and structures that have been awarded the Tourisme & Handicap label to welcome people with disabilities by offering them adapted services.
Espace Pros: the Tourist Office, winner of the 2023 Tourism and Disability Label
Espace Pros: the Tourist Office, winner of the 2023 Tourism and Disability LabelThe Tourist Office and the brand
TheDestination Vignoble Nantais Tourist Office is committed to responsible tourism and has been awarded the national Tourisme et Handicap (Tourism and Disability) mark to promote inclusive tourism with the emergence of tourist products and services accessible to all!
Destination Vignoble Nantais wants to make its partners aware of this state mark. The tourist office has drawn up a questionnaire for service providers to help them identify accessible services and provide information on suitable facilities, and would like to thank Loire-Atlantique Développement for its technical support. An explanatory leaflet is available for service providers. If you are willing and motivated, together we can make the “Tourisme & Handicap” mark a reality for the whole of the Vignoble Nantais Destination!
What is the brandTourism & Disability?
The Tourisme & Handicap mark encourages the emergence of tourist products and services that are genuinely open to all.
It guarantees all tourists with disabilities access to information enabling them to be as independent as possible. It is aimed at individual customers with specific needs. This mark can be awarded for 2, 3 or 4 types of disability: motor, mental, hearing and visual.
It is the result of a partnership between the Ministry of Tourism, tourism professionals and associations representing people with disabilities. The Association Tourisme et Handicaps (ATH) is responsible for the national coordination of the scheme.
At departmental level, Loire-Atlantique Développement is responsible for its implementation.
Lion mature male approaching - wide angle perspective (Panthera leo), Maasai Mara National Reserve, Kenya.
Lion 2
Lion 5To find out more about the label: its benefits, the certification procedure, the specifications according to the type of tourist product and the support available, visit theLoire-Atlantique Développementpro website . Tourism professionals can download the label application form and the technical guide to making tourist establishments accessible.
Regulatory text in force :
Law of 11 February 2005 on equal rights and opportunities, participation and citizenship for people with disabilities. Establishments open to the public (E.R.P) must be accessible to all disabled people by 1 January 2015 (law of 11 February 2005 on equal rights and opportunities, participation and citizenship for disabled people). This law already applies to all public buildings and rental accommodation projects for which planning permission was submitted after 1 January 2007.
A Tourisme & Handicap certification process in no way replaces the compliance requirements of this law. Checking that your facilities comply with the law is the responsibility of an accessibility control office.
The national "Acceslibre" platform
In France, almost one person in 5 is or will be disabled at some point in their lives. Getting around and going out can become a problem, so it’s vital to know whether a place is welcoming and suitable.
Acceslibre is a national digital service providing information on the level of accessibility of establishments open to the public: restaurants, shops, cinemas, etc. The aim is to enable all users, whatever their disability, to find out whether an establishment is accessible to them.
Tourism and DisabilityFinancial assistance
The Region is supporting tourist operators wishing to improve their facilities for disabled visitors through its Disability and Tourismcall for projects. The aid covers up to 60% of expenditure, up to a maximum of €10,000, for any investment to create or adapt an accessible offer. Accommodation providers, visitor sites, cycle hire companies, leisure centres and tourist offices are all eligible. The scheme is open until 31 December 2027, and projects must be completed within two years of signing the agreement.
Espace pros : Flyer from the Pays de la Loire region for the call for disability & tourism projects
Espace pros : Our team is here to help youNeed some advice?We're here!
FAQ
- How do I know if my establishment qualifies for the Tourisme & Handicap label?
Any tourist establishment can apply if it offers a reception adapted to at least one of the four types of disability (motor, visual, hearing or mental). A technical assessment is carried out on site to check that the facilities are compliant and that the quality of the welcome is high.
- What are the benefits of the label for my business?
The label enhances your commitment, raises your profile with specific target audiences and reassures visitors with reliable, consistent information. It also gives you access to certain technical support and financial aid schemes.
- Who can help me to obtain the label?
You can rely on our team to provide you with information, guidance and help you put together your application. Loire-Atlantique Développement is responsible for coordination at departmental level and offers tools, guides and technical support to make the process easier.
